C-26, r. 14 - Code of ethics of chartered administrators

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49. Access to the information in a record shall be free of charge. However, chartered administrators may require reasonable charges from a client who makes a request referred to in section 48 so long as the charges do not exceed the cost for reproducing or transcribing the documents or the cost for transmitting a copy of them.
A chartered administrator who requires such charges shall inform the client of the approximate amount payable before proceeding with the transcription, reproduction or transmission of the documents or copies requested.
O.C. 234-2003, s. 49.